Shipping & Delivery
We will deliver the Products to you in accordance with the delivery option specified by you when you placed your order. We will dispatch all Products comprised in your order at the same time albeit on some occasions in multiple packages. We cannot deliver items within the same order to multiple addresses. We are not responsible for any additional carrying or positioning of products ordered. We will deliver directly to the delivery address specified in your order Products that are in stock will be dispatched within 48 hours. Customers will be notified of the dispatch of products by email. We deliver worldwide, and accept payment in Pound Sterling. Shipping charges will be added on the checkout page, and covered by the purchaser unless the order exceeds the carriage paid order amount; above this Organic Professional Ltd will carry the cost of shipping. Up to a weight of 10kg, domestic (national) delivery is carrier MyHermes Delivery Company or other professional service. For parcel weights up to 25kg for international delivery will be carrier by DPD Courier or other professional service. Cost of international delivery will be not added while product ordered online service and will be agreed in person. VAT is applicable to orders placed by residents of the UK and member states of the EU. All international orders for destinations outside the UK & EU are VAT exempt, and the VAT element of the order will be taken off at the checkout; this will equate to a 20% discount from the order total. The free delivery of orders of £100 and over for United Kingdom destinations only. Please see our terms and conditions page for queries regarding refunds, cancellations and return/replacement of goods.
Our delivery charge are very competitive. They normally cost £6.50 per national single shipping up to 1kg. Any undersized or underweight order will be calculated individually. For more information about delivery price please contact customer service.